Billing Procedures

1. How do I know if my insurance requires an authorization?

If you are a member of an HMO (Health Maintenance Organization) your insurance will require an authorization from your primary care physician. Contact our business office and we can assist you. If you are not sure if you are on an HMO plan, we can assist you, or you may call the customer service line, normally printed on your card and your insurance carrier can tell you.

2. My doctor recommended an MRI for me, but I am not sure if my insurance will cover this procedure. How can I find out?

You may contact our business office and we will be glad to discuss your plan's policy on MRI's. It is our policy to contact the insurance carrier and verify your benefits. We will contact you and let you know what your estimated out of pocket expense will be as well as what your insurance may require as far as medical necessity.

Most insurance companies have user friendly websites which allow you to check on your deductible, co-pays or any other information pertaining to your policy. Check your insurance card for the website address.  

If you do not have insurance, we do offer discounted cash rates. Please check with our business office for more information.

It is our policy to work with patients as much as possible on balances after insurance pays. It is our standard policy for any balance of $50 or less to be paid within 45 days after insurance pays, $400- $699 paid in full within 6 mos of the date of service, $700-$900 paid in full within 9 mos of the date of service. Balances over $900 must be paid in full within 12 mos of the date of service. Please contact our billing office should you have any questions regarding our collection policy. 

Our billing department is happy to assist you with questions regarding your account, or your insurance. Please do not hesitate to contact us.



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